Accessibility at Storage St Lukes
Storage St Lukes is committed to providing an accessible and inclusive experience for all customers, including disabled people, older people, and people using assistive technologies. This accessibility statement explains the steps we are taking to improve accessibility across our online information and the services we provide in and around the Storage St Lukes area.
Our Accessibility Commitment
We aim to make information about Storage St Lukes as easy to use and understand as possible for every visitor. Our goal is to align our main digital content with the Web Content Accessibility Guidelines version 2.1, at the AA level. These internationally recognised guidelines explain how to make websites more perceivable, operable, understandable, and robust for everyone.
We are continuously working to review and enhance the way customers find and use information about our accessible storage options in the St Lukes area. As services change, we will keep this statement under review and update it when we make significant improvements or identify new issues.
Standards and Guidelines
Our accessibility work is guided by WCAG 2.1 AA. This means we are working towards:
Ensuring text has sufficient colour contrast with its background so that it remains clear and readable.
Providing text alternatives for meaningful images and icons so that users of screen-reading technology can understand the same information.
Using headings and structured content so that pages are logical to navigate and easy to follow.
Designing layouts so that content is usable on a range of devices and screen sizes, including mobiles and tablets.
Screen-Reader Support
The information we provide about Storage St Lukes is intended to be compatible with modern screen-reader software. We aim to use clear page titles, descriptive headings, and meaningful text labels for buttons and form fields. Where images convey important information, we aim to include alternative text that describes their function or content.
We also work to ensure that important messages, such as errors on forms or required fields, are announced to screen readers where possible. This helps customers who rely on audio feedback to complete tasks related to our storage services in the St Lukes area.
Keyboard Navigation
Our goal is for users to be able to move around key information about Storage St Lukes using only a keyboard. This includes being able to tab through links and controls in a logical order, see a visible focus indicator that shows which element is selected, and activate buttons or form fields using the keyboard.
We aim to avoid using interactions that depend only on a mouse, trackpad, or touch gesture. When interactive elements are present, we work to ensure that they can be operated using standard keyboard commands.
Ongoing Improvements
Accessibility is an ongoing process. We periodically review our pages to identify issues that could make it harder for people to access information about accessible storage in the St Lukes area. Where we find problems that may affect disabled users, we prioritise fixing them and look for ways to prevent similar issues in the future.
We are also working to use plain, clear language wherever possible so that our content is easier to understand for people with cognitive or learning differences, and for customers whose first language may not be English.
Feedback and Accessibility Requests
We welcome feedback from anyone who experiences barriers when accessing information about Storage St Lukes or using our services. Your comments help us to identify issues we may have missed and to plan future improvements more effectively.
If you find any part of our content difficult to use, or if you need information about Storage St Lukes in a different format, such as large print or simplified text, you can contact us through our usual customer service channels. Please include details about the content you were trying to access, what went wrong, and what device or assistive technology you were using. We will review your request and aim to respond as soon as we reasonably can.
We are committed to making Storage St Lukes and its related services more accessible over time, and your feedback is an important part of that work.




